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Welcome to the City of Virginia Beach Citizen Access System

What would you like to do today?
To get started, select one of the services by clicking on the tabs above or the links below:

  • Select Planning for Development Services, Zoning, Planning Commission, Chesapeake Bay applications
  • Select Housing for Certificate of Compliance or online Payment Request

In order to apply for a permit, applications or request inspections, you must register and create a user account.  No registration is required in order to view information.


          The system is currently available.

Please note that there will be a 1 to 2 hour window on June 29, 2018 from 12 AM to 4 AM that you will not be able to make a payment. The third party payment vendor will be performing maintenance to their system during this time frame.  Sorry for any inconvenience this may cause.

To get started, select one of the services listed below: 


 Notice - Supported Browsers are:

     Internet Explorer 11
     Google Chrome 55
     Firefox 47
     Safari 10
     Opera 29
     Edge (MS Windows 10)

This application does not support Tablets and Smartphones. If you are not using a desktop or laptop with a supported browser and version (listed above), this application may not function properly.  If using a Tablet or Smartphone use the web site.  If a Contractor, you can use Accela's Contractor Central app on your Tablet or Smartphone.




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